Privacy Policy for Lime Rain

Last Updated: February 8, 2025

At Lime Rain, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online booking services. By using Lime Rain, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information:

• Personal Information: This includes information you provide to us directly, such as when you register for an account, make a booking, or interact with our services. This may include:
  • Name
  • Email address
  • Phone number
  • Billing information
  • Booking history
• Non-Personal Information: This includes information that is automatically collected when you use our services, such as:
  • Device information (e.g., device type, operating system, browser type)
  • Usage data (e.g., how often you use our platform, pages viewed)
  • Location data (if applicable)

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our booking services.
• To process and confirm your bookings.
• To communicate with you about your bookings, reservations, or any updates regarding Lime Rain services.
• To personalize your experience and improve our platform's features.
• To send you notifications, promotional materials, or offers (you can opt out of marketing communications at any time).
• To analyze usage patterns and improve our services.
• To comply with legal obligations and ensure the security of our platform.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

• Service providers who assist in operating the booking system, processing payments, or providing customer support.
• In response to legal requirements such as a subpoena or court order, or to protect our rights and property.
• With business partners who help us enhance our services, under strict data protection agreements.

We will not share your personal information for any other purposes without your consent.

4. Data Security

We take reasonable steps to ensure the security of your personal information, including encryption and access controls. However, no method of transmission over the internet or electronic storage is fully secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Third-Party Services

Our platform may integrate with third-party services (e.g., payment processors, email providers, Google Calendar for booking reminders, etc.). These services may collect your personal information, and we encourage you to review their privacy policies. We are not responsible for the privacy practices or content of third-party services.

6. Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Withdraw your consent for processing your data by contacting us.

To exercise any of these rights, please contact us at support@limerain.ca.

7. Children’s Privacy

Lime Rain is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with a new "Last Updated" date. Please review this page periodically for updates. By continuing to use Lime Rain after changes have been made, you agree to the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@limerain.ca